GENERAL TERMS AND CONDITIONS

1. Introduction

These General Terms and Conditions govern Sterling Site Access Solutions, LLC’s industrial site access products and services. They apply to all purchases, leases, rentals, and construction services provided by Sterling and its affiliates.

2. Definitions

  • Company: Includes Sterling Site Access Solutions, LLC and affiliates.

  • Customer: The party receiving mats and/or construction services.

  • Agreement: Includes the Quotation, these Terms and Conditions, and any attachments.

3. Agreement Terms

  • Supersedes prior oral or written agreements.

  • Customer purchase order terms are excluded unless incorporated in writing.

  • Agreement begins at delivery of mats or commencement of services and remains in effect until obligations are fulfilled.

4. Confidentiality & Expiration

  • Quotations are confidential and cannot be shared without consent.

  • Quotations are valid for 3 business days (rental and freight confirmed at order time).

5. Payments & Taxes

  • Customer is responsible for sales taxes.

  • Invoices are due within 30 days. Late payments accrue 1% monthly interest.

  • Sterling may remove mats for nonpayment.

6. Indemnification

  • Customer: Responsible for damages, injuries, or losses arising from use of mats, except where caused by Sterling’s gross negligence or misconduct.

  • Company: Indemnifies Customer only for damages caused by Sterling’s gross negligence or misconduct.

7. Liability

Neither party is liable for consequential damages. Sterling’s liability is capped at the project value.

8. Governing Law & Dispute Resolution

  • Governed by Illinois law.

  • Mat rentals/sales: arbitration under AAA Construction Rules.

  • Construction services: disputes resolved in courts where the project is located.

9. Mat Rentals & Leases

  • Rental Term: Starts the day after shipment until mats are returned or compensated.

  • Damage/Loss: Customer pays for repair or replacement except for normal wear.

  • Insurance: Customer must maintain liability insurance naming Sterling as an additional insured.

  • Inspection: Customer must inspect mats within 48 hours of delivery.

10. Construction Services

  • Includes installation/removal of mats and related activities.

  • Sterling acts as an independent contractor.

  • Customer and Sterling must each designate an on-site representative.

  • Safety compliance with laws and customer programs required.

  • Termination: Customer may terminate with 30 days’ notice; Sterling entitled to costs incurred.

  • Warranty: Workmanship warranted until mats are removed.

11. Specialty Products

  • Equipotential Zone (EPZ) Mats: Installed/removed only by Sterling; Customer responsible for grounding connections and compliance with user guide.

  • TerraCross Bridge Systems: Installed/removed only by Sterling; Customer responsible for damage/loss after acceptance and compliance with user guide.

12. Contact Information

Sterling Site Access Solutions, LLC
Attn: Marketing
151 E. 151st St
Phoenix, IL 60426
info@sterlingsolutions.com

Effective Date: May 1, 2025